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Message 1 of 2
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My mouse jumps around, pages get bigger and smaller it opens other pages

HP Recommended
HP Envy P011
Microsoft Windows 10 (64-bit)

My mouse jumps back and forth making it impossible to type a sentence with out having to bring the mouse back constantly, it makes pages get bigger and smaller, it open programs on its own and has these little circles pop up constantly and driving me crazy. I order a reinstall usb drive and reformatted my hard drive and still the same issues.


HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Russsell I suggest you attempt using an alternate/external mouse.

(If that works when the touchpad is disabled on device manager, it would mean that it's a touchpad failure,

However, if the external mouse doesn't work either, it could be a software/driver issue).


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