-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Video, Display and Touch
- My screen is completely detached from my all-in-one pc

Create an account on the HP Community to personalize your profile and ask a question
11-08-2021
11:22 AM
- last edited on
11-08-2021
01:27 PM
by
MayS
I have an HP All-in-One PC he got dropped and then got hit with a vacuum cleaner and the face came off the screen no longer works nor is it attached to the actual computer itself but the computer still works when you use HDMI to a TV or something with HDMI links I would like to get a screen replaced and possibly a new housing for my computer how much do you think this would cost and where do you think the best place would be to go to get this fixed I live in Polk county Missouri so if you have any ideas or know of anyone in our local area I would very much appreciate being put or linked out to be able to be in contact with this person the model number is 20-c023w product # is v8p88aa#aba serial# is [Personal Information Removed] looking for any assistance in getting my problem resolved any comments or anything that could help in my present situation will be very much appreciated thank you for taking the time to read my post I hope to give my situation resolved soon without having to purchase a new computer
11-09-2021 01:49 AM
@Brooke5683 -- I would like to get a screen replaced and possibly a new housing for my computer
> How much do you think this would cost
> I hope to give my situation resolved soon without having to purchase a new computer
The cost depends on where you find the replacement parts:
- eBay
- Amazon
- http://PartSurfer.HP.com
and how much you need to pay for a computer-technician to disassemble your computer, transfer the "good" parts into the new case, replace the screen, and reassemble & test.
It may be less expensive to salvage the disk-drive from your computer, and copy your personal files onto a brand-new "ready for Windows 11" computer. Maybe, some of the sticks of RAM in your current computer will be compatible with empty RAM slots on the replacement computer.