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HP Pavilion All in one (Product Number- M9Z60AA#ABA) I really need help fixing this computer can't open any thing cause of the colors like I said I open apps or games it still shows colors it doesn't show the game I opened it just shows solid colors when I boot it up everything is like distorted with colors I updated it before it looked like that after it updated it showed the different colors my mom said maybe a magnet was near it.

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I swear if I can't fix this computer I'ma have to throw it away don't wanna do that 

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@ConnorRK800DAT, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

That sounds frustrating 😟. Based on your description, your HP Pavilion All-in-One (Product Number: M9Z60AA#ABA) is showing solid, distorted colors on boot, and apps or games don’t display correctly—just colored screens. You also mentioned this started after a system update, and someone suspected a magnet might have been nearby.

Let’s walk through the possible causes and solutions:

 

Perform a Hard Reset

Turn off the PC.

Disconnect the power cord from the back.

Press and hold the power button for 15 seconds.

Plug the power cord back in and turn it on.

 

Check Display with External Monitor

If possible, connect an external monitor using HDMI.

If the external display works fine, the problem is likely with the internal display panel or ribbon connection.

If both displays show distortion, the problem is with the graphics driver or GPU hardware.

 

Boot into Safe Mode

Turn off the PC.

Turn it back on and press F8 repeatedly.

If the Recovery screen appears, choose:

Troubleshoot > Advanced Options > Startup Settings > Restart

Then select Safe Mode

In Safe Mode:

If things look normal, then it's definitely a driver or update issue.

Go to Device Manager > Display adapters

Right-click your GPU and choose Uninstall device

Check the box for "Delete the driver software" if it appears

Reboot and let Windows install the default Microsoft driver.

 

Roll Back Display Driver

If you can get into Safe Mode or normal mode with distortion:

Right-click Start > Device Manager > Display adapters

Right-click the display adapter (Intel or AMD)

Choose Properties > Driver > Roll Back Driver

 

Use HP BIOS Recovery (if screen is unreadable)

If you cannot see anything clearly, try:

Turn off the PC

Press and hold Windows + B, then press and hold the power button for 3-5 seconds

Release the power button but keep holding Windows + B

Wait for a BIOS recovery screen or beep

If the screen appears, follow prompts

 

System Restore or Reset

If the problem started right after a Windows Update:

Try booting into the Advanced Startup Menu by forcing the PC off during startup 3 times

Choose Troubleshoot > System Restore

Pick a restore point before the update

 

Reference: HP Notebook and All-in-One PCs - Troubleshooting screen issues (Windows 11, 10) | HP® Support

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.