My screen keeps blinking every few seconds

[ItayG790]

I have an hp x360 - 15- ch011dx laptop, and the screen keeps

blinking every few seconds.

[A_Gayathri]

Hi @ItayG790,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are facing an issue with screen flickering on your HP Spectre x360 could be caused by several issues, including display driver problems, system settings, or even a hardware malfunction. 

Here are some steps you can try to troubleshoot and resolve the issue:

Update the Graphics Driver:

• Open Device Manager by right-clicking the Start menu.
• Expand Display adapters, right-click on your graphics driver, and select Update driver.
• Choose Search automatically for drivers. Alternatively, you can go to the HP support website and download the latest driver for your specific model.

Adjust Display Refresh Rate:

• Go to Settings > System > Display > Advanced display settings.
• Check the refresh rate and ensure it’s set to the recommended value (usually 60 Hz).

Check for Windows Updates:

• Go to Settings > Update & Security > Windows Update and ensure your system is up to date.

Disable Hardware Acceleration:

• In some cases, hardware acceleration in certain apps can cause screen flickering.
• Try disabling hardware acceleration in web browsers or other apps that support this feature (e.g., Chrome: Go to Settings > System and turn off Use hardware acceleration when available).

Check Task Manager:

• Open Task Manager (Ctrl + Shift + Esc) when the flickering occurs.
• If Task Manager is flickering as well, it might be a driver issue. If only the desktop or applications flicker, it’s likely a software or application issue.

Run HP Diagnostic Tool: HP PCs - Testing for hardware failures

• Restart your laptop and press F2 to enter HP Diagnostics.
• Run a System Test or Graphics Test to check for hardware issues with the display or graphics card.

Update BIOS:

• Visit HP’s support page for your model and check if a BIOS update is available. Updating the BIOS can sometimes fix display-related issues.

Refer to this document: HP Spectre x360 - 15-ch011dx User manual

HP Notebook and All-in-One PCs - Troubleshooting screen issues (Windows 11, 10)
 

I hope this helps. 

Take care and have a good day.

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