My touchscreen quit working

[Persnlyunlmt]

I had to open a document with CloudConverter on Monday evening. To my knowledge, at that time, my touchscreen still worked.

Last night, I went to use it & nothing.

I read some of the solutions - even went into the device managern, however, my screen compatible (or whatever) isn't even there.

I need my touch screen for work. 

Help, please

[The_Fossette]

@Persnlyunlmt,

Welcome to the HP Forums!

It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.

I’d love to help!

In order that I may provide you with an accurate solution, I will need a few more details.

• What is the exact model for your computer?
• Have you made any software or hardware changes on the computer?
• Have you performed any troubleshooting steps before posting?

While you respond to that, I recommend you uninstall the touchscreen driver from device manager and then restart the computer and check whether the issue is resolved.

Here is how it is done.

1. Select the search box in the taskbar, enter device manager, and then select Device Manager in the results.
2. Select the arrow to the left of Human Interface Devices.
3. Right-click HID-compliant touch screen, and then select Uninstall.

NOTE: On the Confirm Device Removal dialog box, click the Delete the driver software for this device option to delete the driver package that was used for the device.

If you continue facing the issue, I recommend you follow the steps in the below article and check if it helps.

http://support.hp.com/us-en/document/c03488148

Let me know how it goes and you have a good day ahead.

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Take care.

Cheers!