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- HP Community
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- Need Instructions to change CMOS/RTC battery for my HP Touch...

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05-23-2017 05:35 PM
Recently on a cold boot(startup) the system displays "Default BIOS settings have been loaded due to BIOS update or checksum..." The BIOS date defaults to 12/15/2010. Updating the date in "Setup" does not hold with a new starup/cold boot - BIOS defaults to 12/15/2010.
I believe I need to replace the CMOS/RTC battery. Cannot find a document on the HP Consumer Support Web site to replace the battery for my computer series. Can someone please provide those detailed instructions. Thanks!!!
Regards,
RTW-1
Solved! Go to Solution.
05-23-2017 06:32 PM
Sorry most of the time there is an RTC/BIOS battery removal and replacement video but there is not one for your model???
HP TouchSmart 610-1000 Desktop PC series - 2. Service videos
https://h20574.www2.hp.com/results.htm?SID=5039931&MEID=A00C7066-E1F2-414B-8FE8-B902899D88B2
If you could double check please do I just do not see it???
REO
05-24-2017 07:00 AM
Thanks for the prompt response. Let me clarify my initial post. I need detailed instructions(video if available) for removing the black plastic cover of the HP Touchsmart 610 PC to access and replace the CMOS/RTC) battery. I searched the HP web sites, but could not locate the info I need, other than HP recommending calling an Authorized Service Center to replace the CMOS/RTC battery. Thanks!