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20rex
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Message 1 of 2
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Flag Post

New 27f Monitor: sometimes monitor left side (about 20% of screen blacked out)

‎12-05-2020 02:50 PM

HP Recommended
Product: HP Monitor 27f; 2xn62AA,-3DW82AV
Operating System: Microsoft Windows 7 (64-bit)

New HP 27f Monitor;  2xN62AA. 

Sometimes when Desktop is turned on, about one third of the time ; (about 20% of left side of desktop image is Blacked Out.)

Restarting desktop does not change, Turning monitor Off & On does seem to be immediate fix.   

Have run all systems Tests,  Have  Reset Factory Default and Auto Setting Images...

Will see if problem continues ?? 

20rex

 

1 REPLY 1
old_geekster
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Message 2 of 2
Flag Post

‎12-05-2020 04:32 PM

HP Recommended

@20rex , welcome to the forum.

 

The best place to begin is update the driver: https://support.hp.com/us-en/drivers/selfservice/hp-value-27-inch-displays/3989902/model/19905839

 

This is the only driver that is available.  Give it a try to see what happens.

 

Make certain that the Resolution and Aspect Ratio are correct.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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