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- New HP monitor shows vertical lines

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12-26-2021 08:48 AM
Hi,
For Black Friday I ordered a new HP M27fq QHD Monitor
It's super amazing but as soon as I plugged it in I noted 3 vertical lines on the display.
This is super annoying because I bought this screen for editing and I cannot have lines on it.
What to do?
I tried to check the warranty but it doesn't recognize my serial number, which is strange, because I bought the monitor of the HP website.
12-26-2021 09:21 AM
@Clay-D -- every purchase from HP should give you a few days of free HP support, via telephone. Try it. Otherwise, since you did not purchase it from a bricks-and-mortar store, you must contact HP Support, to replace this defective unit.