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HP Recommended
Sapphire Radeon NITRO+ RX 580 8GB GDDR5 (UEFI) Graphics Card
Microsoft Windows 10 (64-bit)

I can't install a new Sapphire Radeon NITRO+ RX 580 8GB GDDR5 (UEFI) graphics card on my HP Pavillion Elite??

Just a blank screen although led and fans are working on the Graphics Card.
I have also tried to switch the Bios on the card but still the same.
I'm using a new EVGA 500W psu.

Please Help !!!

 

These are my specs:

Sapphire Radeon NITRO+ RX 580 8GB GDDR5 (UEFI) graphics card

PC : HP Pavillion Elite (HPE-599UK)
Motherboard: Pegatron 2AB6 Version 1.04
Bios: AMI7.15
OS: Windows 10 64bit

Thanks Mike

2 REPLIES 2
HP Recommended
OK i tried the Radeon RX 580 in another computer and it worked first time.
I also tried a cheap graphics card in the HP Pavillion elite PCI-e slot and that worked first time so that eliminates that there is any issues with the RX580 or the PCI-e slot on the HP!!

So i don't know what to try next?

@cdt2013m wrote:

I can't install a new Sapphire Radeon NITRO+ RX 580 8GB GDDR5 (UEFI) graphics card on my HP Pavillion Elite??

Just a blank screen although led and fans are working on the Graphics Card.
I have also tried to switch the Bios on the card but still the same.
I'm using a new EVGA 500W psu.

Please Help !!!

 

These are my specs:

Sapphire Radeon NITRO+ RX 580 8GB GDDR5 (UEFI) graphics card

PC : HP Pavillion Elite (HPE-599UK)
Motherboard: Pegatron 2AB6 Version 1.04
Bios: AMI7.15
OS: Windows 10 64bit

Thanks Mike


HP Recommended

I believe you may have to disable secure boot in HP BIOS. The PC will not accept a non-HP graphics card ( not one listed in the parts list for your PC) if secure boot is enabled.

 

See first respond to this query here:

 

https://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/Graphics-card-install-in-Legacy-or-UEF...

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.