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Emerson77
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No signal to monitor new computer

‎01-23-2020 02:49 PM

HP Recommended
Product: Elitedesk 800G5 SFF
Operating System: Microsoft Windows 10 (64-bit)

Just bought Elitedesk 800G5 but no signal to monitor via HDMI cable, cable works fine from the laptop.

I have tried other cables but nothing seems to work, all HP Helpline suggests is to return the computer.

Should I assume this is just a faulty unit and get a replacement of move to another model?

 

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