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‎08-07-2022 12:21 PM

HP Recommended

Have an HP Envy 795-0050 (running Windows 10 Professional) that worked perfectly with Viewsonic monitor connected using the monitor’s HDMI cable two days ago. Moved to different home. Disconnected everything and moved the computer and monitor. I’ve now tried the Viewsonic and the HP monitor I used previously and three different HDMI cables. Same result each time. Monitor shows “no signal.”  All suggestions appreciated. 

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2 people had the same question
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Accepted Solutions

‎08-07-2022 01:25 PM

HP Recommended

I would physically uninstall the video card. The onboard video is not available while there is a video card installed.

 

Once that is done you can connect to the motherboard HDMI connector to see if using the onboard video works.

 

If you have a video signal output when that is done, it would indicate that there is a problem with the video card.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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3 REPLIES 3

‎08-07-2022 01:25 PM

HP Recommended

I would physically uninstall the video card. The onboard video is not available while there is a video card installed.

 

Once that is done you can connect to the motherboard HDMI connector to see if using the onboard video works.

 

If you have a video signal output when that is done, it would indicate that there is a problem with the video card.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



3 people found this reply helpful
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‎08-07-2022 01:43 PM

HP Recommended

Thank you!!!!! You reminded me that there are two HDMI connectors on the back. And, yes, I was inadvertently connected to the onboard connector instead of the one on the video card. All is well and I am responding from my desktop machine now!

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‎08-07-2022 02:00 PM

HP Recommended

Great. I figured that could be the inadvertent case.

 

Rest assured, you are not the only one who has made that mistake before.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



1 person found this reply helpful
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