Not turning on light when charging my digital pen

[Catherine001]

i have a trouble with my HP laptop digital pen 

I havent used the pen for abt a year and when i started charging the light was not turning on. What should i do? Is my pen broken? 

[Kuroi_Kenshi]

Hi @Catherine001,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding digital pen!  

We're thrilled to have the opportunity to assist you and provide a solution.

Check the Battery:

If your pen uses a replaceable battery, try inserting a new one.

If it's rechargeable, plug it in for at least 30 minutes and check if the light turns on.

Try a Different Charger/Cable:

Use a different USB cable or charging adapter to rule out any cable issues.

Plug it into another USB port or a different power source to see if that helps.

Check for Dirt or Damage:

Clean the charging port with a dry cloth or soft brush to remove any dust.

Inspect the pen for any physical damage that might be causing problems.

Reset the Pen:

If your pen has a reset button, press and hold it for 10-15 seconds.

Some pens can be reset by removing and reinserting the battery.

Test on Your Laptop:

If the pen powers on but still doesn't work, try pairing it again via Bluetooth settings.

Update your pen drivers from HP Support to ensure everything is up-to-date.

If the pen is still unresponsive, the battery might be dead, or the pen could have stopped working due to inactivity. In that case, you may need a replacement battery or a new pen. 😕 

Let me know if you need more assistance!

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,