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06-26-2017 04:24 PM
Hi @Noah955,
Let me take a moment to thank you for posting on the HP Support Forums.
I understand that you have an HP Monitor and it displays a message saying "OSD LOCKOUT" . This message appears even when the monitor has not connected your computer. I appreciate the steps you have performed and have certainly done a good job.
I did some research and found the following information:
One of the following messages appears on the screen (over the items being displayed).
OSD Lockout
OSD Lock-out
... or similar message.
This message occurs when the Menu button on the front panel is pressed for more than 10 seconds. OSD lockout prevents the OSD menu from opening on the screen when a button is accidentally pressed.
NOTE: The button may be different and the procedure might vary on some monitors. Please check your monitor User Guide to find the exact procedure if this procedure does not work.
To remove the OSD Lockout message, release the Menu button (if something was pressing against it), and press and hold the Menu button again for about 10 seconds - until the message goes away. If the OSD Lockout message does not go away, the button may be stuck or the hardware behind the button might have become defective.
Please try a hard reset on the monitor:
- Power off the monitor.
- Disconnect the power cable and display cable from the monitor.
- Press and hold the monitor power button for 10 seconds and then release it.
Meantime, let us try few button combinations and check if we can the OSD lockout message to go away.
- Press the Menu+Auto Adjustment buttons and check.
- Menu+OK
- OK+Auto adjustment
Let's hope one of the button combinations help.
I hope this information helps. Let me know if you need any further assistance. I'll be more than happy to help.
Feel free to post your query for any other assistance as well,
It's been a pleasure interacting with you and I hope you have a good day ahead.
If you wish to show appreciation for my efforts, mark my post as Accepted Solution.
And click on the Purple Thumbs up icon at the bottom of my comment.
Regards,
Jeet_Singh
I am an HP Employee
06-28-2017 05:06 PM
Hi @Noah955,
Thank you for replying,
I appreciate your time and efforts,
As I understand you would like to know if you can access the monitor menu without physically reaching behind the monitor, I'm afraid that is not possible.
I hope this answers your question, let me know if you need any further assistance. I'll be more than happy to help.
Regards,
Jeet_Singh
I am an HP Employee
07-01-2017 11:46 AM
Hi @Noah955,
Thank you for replying,
I'm glad to hear I was able to provide you with the information you were looking for. If you need any further please don't hesitate to reach out to us again.
Feel free to post your query for any other assistance as well,
It's been a pleasure interacting with you and I hope you have a good day ahead.
If you wish to show appreciation for my efforts, mark my post as Accepted Solution.
And click on the Purple Thumbs up icon at the bottom of my comment.
Regards,
Jeet_Singh
I am an HP Employee