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- On my laptop screen there is a dead pixel and that part of s...

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1 REPLY 1
06-17-2023 12:43 PM - edited 06-17-2023 12:44 PM
HP's dead pixel policy is about the same as other vendors
https://support.hp.com/lt-en/document/ish_3908867-3900920-16
A dead pixel will show as black on a white screen or white on a black screen depending on whether the pixel is powered on or not.
Press ESC when turning on and run the screen test and take a picture of the problem with a digital camera or smart phone and upload. The picture you displayed above does now show anything useful that I could see.
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