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‎11-29-2021 12:32 PM

HP Recommended
Product: HP 24-g237c
Operating System: Microsoft Windows 10 (64-bit)

Hello, I have an application that relies on OpenCL for graphics application and its appears that OpenCL support was disabled at some point as part of a software update.  Can anyone tell me how to enable OpenCL, if that is possible?

 

I also have to add that OpenCL was always inconsistent on this machine and would frequently freeze the entire machine, which may be part of the reason why it was disabled.  Still, I'd like to have that capability to see if I can troubleshoot and resolve the issue. I can always disable it if I can't get it to work.  Many thanks!

 

System HP 24-g237C with Windows 10

AMD A8-7410 APU with AMD Radeon R5 Graphics, 8GB RAM

Category:
2 REPLIES 2

‎11-29-2021 03:37 PM

HP Recommended

@Daveg22152 

 

Please check your Windows 10, it should be included or use the following Guide to fix:

 

          https://www.tenforums.com/tutorials/168452-how-install-opencl-opengl-compatibility-pack-windows-10-a...

 

Regards.

BH
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‎11-30-2021 04:01 PM

HP Recommended

Banhien,

Thanks for the suggestion.  I went to the link and installed the compatability pack.  I didn't see anything to indicate that OpenCL is active on the system and my software application still doesn't recognize OpenCL.  Is there anything I need to do to activate it?

 

Thanks again for your help... it's greatly appreciated

 

Dave G.

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