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Locked

‎07-22-2023 01:55 PM

HP Recommended
Product: OMEN 30L Desktop - GT13-0380t CTO
Operating System: Microsoft Windows 11

Hi guys,

 

My PC randomly shutsdown sometimes and there is no error message shown on screen. After restarting, I checked the logs and it says live kernel event for whenever there is a crash. I've provided the details of all the errors below.

 

Error 1:

Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: 117
Parameter 1: ffffd3899a8ed460
Parameter 2: fffff8077143ba70
Parameter 3: 0
Parameter 4: 6c4
OS version: 10_0_22621
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.22621.2.0.0.768.101
Locale ID: 1033

Extra information about the problem
Bucket ID: LKD_0x117_Tdr:3_TdrBug:575504_TdrVTR:0_IMAGE_nvlddmkm.sys_Ampere

 

Error 2:

Problem signature
Problem Event Name: BlueScreen
Code: 116
Parameter 1: ffffd3899a8ed460
Parameter 2: fffff8077143be00
Parameter 3: ffffffffc000009a
Parameter 4: 4
OS version: 10_0_22621
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.22621.2.0.0.768.101
Locale ID: 1033

Extra information about the problem
Bucket ID: 0x116_TdrBCR:4:C000009A_Tdr:3_TdrBug:575504_IMAGE_nvlddmkm.sys_Ampere

 

Error 3:

Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: 193
Parameter 1: 804
Parameter 2: ffffffffc0000001
Parameter 3: 108
Parameter 4: fffff8072b3fb770
OS version: 10_0_19041
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.22621.2.0.0.768.101
Locale ID: 1033

 

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