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‎09-06-2026 01:09 AM

HP Recommended
Product: OMEN by HP 16.1 inch Gaming Laptop PC 16-wd000 (755F6AV)
Operating System: Microsoft Windows 11

"My HP OMEN 16 randomly goes completely black, sometimes even while I'm in BIOS. The laptop also freezes during the black screen. I've already run HP diagnostics and performed a clean NVIDIA driver installation. The issue happens outside of Windows as well."

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1 REPLY 1

‎09-06-2026 01:17 AM

HP Recommended

This looks more like hardware issue. Is it under warrenty?

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