Pavillion 25xi monitor display sometimes will not turn on after sleep. Power is on, light is on.

[Jpesch]

Hello,

For about two weeks, my monitor's display sometimes will not turn on after sleep mode. The power light is on, and the situation can be remedied by unplugging the monitor and plugging it back in. Only happens intermittently as far as I can tell. Using GeForce GT 640 driver.

[Raj1788]

@Jpesch

Welcome to the HP Support Community

Let's restore the monitor to factory settings, follow the below steps.

Step 1. Unplug the power cord from the back of the monitor and the wall

Step 2. Hold the power button down for at least one minute

Step 3. Plug the power cord back into the monitor and then into the wall outlet (not a power bar or surge protector)

Step 4. Press the Menu button on the monitor

Step 5. Navigate to the Factory Reset option and select it

Then update the Display driver, using this link: https://support.hp.com/in-en/drivers/selfservice/hp-pavilion-25-inch-displays/7274718/model/5304246

Restart the monitor.

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)