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‎09-03-2020 07:39 PM

HP Recommended
Product: Pavillion p6622f PC
Operating System: Microsoft Windows 7 (64-bit)

Computer rebooting fine. Keyboard works. Speakers work. Monitor seems fine. Tried different monitors w. same results. It displays screen resolution but nothing else.

I'm getting the Windows jingle. Can type the password and the computer is reading me back what I type.

 

What's the first thing you suspect, graphics card or something else?

 

Thanks!

 

1 REPLY 1

‎09-06-2020 09:29 AM

HP Recommended

@PavillionVictim, Welcome to the HP Support Community!

 

Thank you for the detailed information. If the issue persists when connected to alternate monitor and the PC is able to read what you type, the issue could be with the graphics card. 

Please reach out to the HP Technical Support team in your region regarding the service options for your PC. 

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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