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AndyW371
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Pc does not communicate with monitor

‎01-07-2020 05:25 AM

HP Recommended
Product: Z1 entry tower g5
Operating System: Microsoft Windows 10 (32-bit)

I've just bought a new hp z1 entry tower and a dell ultra sharp U2415 monitor. When I plug the monitor into the machine with a dp cable and turn machine and monitor on, the monitor tells me that there is no dp cable plugged in. 

I've plugged the dp cable into 3 different  ports on the back of the pc but it doesn't seem to make a difference.. The monitor still gives message,' no dp cable'.

There are very few instructions with either pc or monitor and I can't seem to find a HP tech support number for the UK.

Any help would be appreciated. 

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