Permanently disable touch screen

[touchscreenfix]

Frustrated with being unable to uninstall touch screen HID software for my HP Envy 27 all in one desktop. Went for a permanent hardware solution that finally worked.  It took me, an IT amateur, only half an hour to finish the job.  

 1, remove the back cover by unscrewing two screws which has a rubber cover at bottom of the computer.  

 2, push the backover up 1/2 inch and lift it. 

 3, unscrew 6 screws of the inside cover and remove the cover. 

 4, identify the cable labeled TS USB

 5, unplug it from the board and tug it away from potential pinch and crush points of hardwares. Reinstall all parts and screws in reverse order.  

[zoey7886]

@touchscreenfix, Welcome to the HP Support Community! 

We're here to help you tackle that touch screen issue! Don't worry, we've got your back! 

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name.  

We're looking forward to helping you resolve this issue! 

Stay tuned, and thanks for your patience! 

Regards,