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‎01-30-2021 01:45 PM

HP Recommended
Product: 27a200 ns
Operating System: Microsoft Windows 10 (64-bit)

HI, I have a problem with the webcam .. the error is: 0xA00f4250<PhotoCaptureStartFailed>.

The same happens with the video.

What Can I do to solve the problem? 

Thanks

1 REPLY 1

‎02-09-2021 09:14 AM

HP Recommended

@Beltra

 

I reviewed your post and I understand that you are facing issues with the webcam.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

What is the product number of your computer?

 

Meanwhile, I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/document/c03430151

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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