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‎06-28-2022 07:37 PM - edited ‎06-28-2022 07:38 PM

HP Recommended
Product: HP All-in-One PC 24-dp0000wa (7TT87AV)
Operating System: Microsoft Windows 11

About a mo th after owning the desktop it starting having pink vertical lines and the screen edges flicker.  I was on with Hp tech support for an hour Saturday and they seemed to resolve the issue.  I turned it on today and it is back to how it was.  The bios were updated the screen was tested and the tech did a bunch of other diagnostics.  I am reinstalling windows 11 now.  I love the computer but I got it to do my online classes with and I can't use it.  After 20 to 30 minutes it goes away until restarted.

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1 REPLY 1

‎06-29-2022 09:42 AM

HP Recommended

hello
the best thing to do, return to the seller, or contact hp again so that it can be repaired

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Windows 11 22h2 inside , user

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