Pixel problems

[amit_din]

My problem is that the screen looks strange, what it displays is only at the top and there are rows of black pixels and the pixels are smeared and this is the fourth time this has happened.

[Hawks_Eye]

Hi @amit_din,

Welcome to the HP Support Community. 

I'd be glad to help you! 

• When was the last time it worked without these issues?
• Have you updated Graphics and Chipset drivers?
• Have you checked the display on an external monitor?

Let’s try these steps to resolve the problem:

I recommend you attempt to access the BIOS screen by tapping on F10 while the computer is restarting, 

If the issue persists in the BIOS screen which is outside windows, it would confirm a hardware failure.

Hope this helps! Keep me posted for further assistance

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.