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‎03-05-2014 09:55 AM

HP Recommended

Hey Stavrosv52,

 

Thank you for the Screenshot. I do need you to uninstall everything from your Audio drivers in device manager. Restart the computer.  It should install the driver automatically. If not I need to know what is the audio device name.

 

Thanks.

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‎03-06-2014 01:28 AM

HP Recommended

Hello again,

 

Prior to uninstalling the drivers, attached please find the screenshot of what I have at this moment. I assume you want me to uninstall the "digital audio" (under Audio Inputs and Outputs) and the "high definition Audio Deviece" (under Sound, Video and Game controllers). Am I right? (Do I have to uninstall the speakers' drivers also? The speakers are working just fine)

 

Thanks for all your effort!

 

Fullscreen capture 06-Mar-14 102309 AM.jpg

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‎03-06-2014 07:21 AM

HP Recommended

Hi Stavrosv52,

 

Uninstall anything in the Audio drivers in the device manager.

 

Thanks.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


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‎03-06-2014 08:35 AM

HP Recommended

I just did it. Uninstalled everything and restarted. The same drivers were installed again. The speakers are OK the in-line microphone shows as "not plugged".

 

Any other ideas? Don't tell me to buy a new PC :generic:

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‎03-06-2014 09:37 AM

HP Recommended

Hi Stavrosv52,

 

Now do the speakers and could you restart as well.

 

Thanks.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


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‎03-06-2014 10:50 AM

HP Recommended

Already did that previously. The speakers are OK. Only the microphone has the problem.

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‎03-06-2014 02:39 PM

HP Recommended

Hi Stavrosv52,

 

I am sorry the next step would be to reload the operating system.

 

Thanks.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


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‎03-06-2014 03:21 PM

HP Recommended

That's OK. I won't do that just for the microphone. Too big project. Anyway, thank you very much for taking the time to deal with this issue.

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‎03-07-2014 07:58 AM

HP Recommended

Hi Stavrosv52,

 

Was my pleasure.

 

Have a good weekend.

 

Thanks.

 

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
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‎11-15-2016 01:25 PM

HP Recommended

I cant seem to set any recording or audio device as defalt.

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