• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended
HP All-in-One PC 24-df0000a (7UH93AV)
Microsoft Windows 11

When using the built-in camera, there is a purple hue in the middle of the screen. Have run diagnostics and all is fine, help. 

1 REPLY 1
HP Recommended

@Dewklaw -- on your computer's screen, there are 3 "primary" colours, that can be mixed, in different proportions, to show 16 million different colours.  For example, 100% of all 3 colours gives "white".

But, if something is wrong, such that the 3rd primary colour is not being used, you can get "purple".

 

Thus, you have a hardware problem -- the camera is somehow interacting.  Weird.

 

So, can you purchase a stand-alone web-camera, and use it instead of the built-in camera in your All-In-One?

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.