• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
touchsmart 520
Microsoft Windows 10 (32-bit)

Hi all, 

Ive got an HP Touchsmart 520 pc. Im interested in upgrading the RAM in it, after running DXDIAG in the command line, It says I have 4096 mb ram. How much more can I put into it? IM just trying to make the old thing run a bit smoother/faster while I still have it.
Thanks for your help.

3 REPLIES 3
HP Recommended

@Jonbhoy

 

What is your HP touchsmart 520  ? It must be HP Touchsmart 520-something, please check its label at the back. For example the following specs is for an HP TouchSmart 520-1030 Desktop PC :

 

     https://support.hp.com/au-en/document/c03023117

 

You say your machine runs Windows 10 32bit. You can't put more because Windows 32bit (all normal Windows PC's) won't access over 4GB of RAM. For 64bit version, this machine can have 8GB of RAM max as shown:

 

Memory upgrade information

  • Dual channel memory architecture
  • Two DDR3 SO-DIMMs (200-pin) sockets
    • PC3-8500 (DDR3-1066)
    • PC3-10600 (DDR3-1333)
  • Non-ECC memory only, unbuffered
  • Supports 1GB, 2GB, and 4GB DDR3 SO-DIMMs
  • Supports up to 8 GB on 64-bit PCs
  • Supports up to 4 GB on 32-bit PCs
    *32-bit PCs cannot address a full 4.0 GB of memory.       <<< --- your machine

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Im sorry I lied. Its a 64 bit windows machine. (Dont know why I thought it was 32) Also on the lower right hand corner of the screen, all it says is "HP touchsmart 520 pc"

HP Recommended

Update: The back label just says HP Touchsmart 520 PC as well.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.