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DPH-2510
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Random Mouse Movement and Visual Effects

‎06-13-2020 05:12 AM

HP Recommended
Product: HP Envy
Operating System: Microsoft Windows 10 (64-bit)

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I am getting random mouse movements and actions on my HP Envy Using the included wireless mouse and keyboard. This is accompanied by random circles being displayed on the screen. Is this a fault with the wireless mouse and keyboard or is it a faulty touchscreen. I’ve tried re-installing drivers, moving the usb dongle to a different port, reinstalled windows twice and still the problem persists. Using a wired keyboard and mouse seems to remove the problem, so it may not be the touch screen but perhaps some issues between touch and usb drivers. Any help greatly appreciated.0

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