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‎09-06-2020 08:24 AM

HP Recommended

I have an HP 32s monitor.  Purchased yesterday.  It displays RED DOTS in the dark areas of the display.  How to correct, so that I have a good resolution?

1 REPLY 1

‎09-07-2020 12:46 PM

HP Recommended

@James31525

 

I reviewed your post and I understand that you are facing issues with the display.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Have you tested the monitor on a different computer?

 

Meanwhile, I recommend you update the graphics driver on your computer and check if it helps.

 

If you continue facing the issue, then follow the steps in the below article.

 

https://support.hp.com/in-en/document/bph05236

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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