Refresh Rate Cannot be Set To 120Hz on a 120Hz monitor

[nevica]

Hello,

Hello, I have a 120Hz monitor connected to my Omen with 3060Ti graphics. I cannot seem to set graphics card to run at 120Hz. I have tried Nvidia as well as MS setting in WIn 10 but I cannot set to 120Hz refresh rate. Any idea what is ahappening here? I am connecting to the monitor via a 2.1 HDMI cable which can easily handle 120Hz. 

It seems that the pull down menu is locked at 60Hz. There is no setting for 120Hz.

[itsmyname]

@nevica -- I looked at: AMD Radeon™ RX 5700 Graphics | AMD

(the GPU inside your computer: HP® OMEN 25L & 30L Gaming Desktop | HP® Official Site

but did not see any specifications for the refresh-rate(s) that this graphics-adapter supports.

Presumably, your monitor is plug-and-play, and Windows is showing you only those refresh-rates that are supported both by the GPU and the monitor.

Do you have any information that says that your GPU supports 120 Hertz?

[Prométhée]

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@nevica wrote:

Hello,

Hello, I have a 120Hz monitor connected to my Omen with 3060Ti graphics.

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@itsmyname wrote:

@nevica -- I looked at: AMD Radeon™ RX 5700 Graphics | AMD

(the GPU inside your computer: HP® OMEN 25L & 30L Gaming Desktop | HP® Official Site

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@nevica  Please specify the exact computer model
It could for example be this

OMEN 25L GT11-1009ny Desktop PC Product Specifications

AMD Ryzen 5 5600G NVIDIA GeForce RTX 3060 Ti (8 GB)

• Form Factor: Full height PCB, 6-layer, with ATX dual slot bracket
• Dimensions: 20.3 cm x 11.2 cm (8.0 x 4.4 in)
• Rear I/O connectors: (3) DP 1.3/1.4 ready + (1) HDMI 2.1
• Maximum resolution:
  • HDMI resolution: 4096x2160x24 bpp @ 60 Hz
  • DisplayPort resolution: 7680x4320 @ 60 Hz YUV420 8-bit

    note:

    Not all ports support the highest resolutions.

• Memory size: 8 GB (256-bit)
• Memory type: 256Mx32 GDDR6 @ 8 pcs
• Total power consumption: 200 W
• Engine clock: 1410 MHz (Base) / 1665 MHz (Boost)
• Memory clock: 7000 MHz
• Cooling: Active fan-sink with 4 pin fan control
• DirectX: DX 12
• PCIe: PCIex16 Gen 4
• Supports upto four displays at the same time