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Tacke
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Replace screen in all in one desktop

HP Recommended
Hp monitor

Pixels are destroyer by a hit on a screen

can the screen be replaced or better to purchase new pc

serial no 8CC8102WC

model 20-c013w 

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Dragon-Fur
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@Tacke 

 

In this case, the only way - if there is one - to replace the screen is to have it done (probably) by HP Support or at a regular repair depot.  That assumes the screen is available.  Even if it could be done, the repair would be expensive because it is essentially a complete rebuild of the system.

 

These units are not repairable in the field - "All in One" is convenient ... until it breaks.

 

My opinion:

Purchase new, better, fancier.  Consider how / if your needs have changed - need / want Touchscreen - need want to use a Stylus (Touchscreen and Stylus use are not automatically the same thing).

 

Using Social Media?  All-in-One systems are nice for this because they already include the larger screen.

 

Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP All-in-One - 20-c013w (ENERGY STAR)

 

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Dragon-Fur

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