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‎11-12-2019 04:38 PM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

My HP Desktop All in One PC  LED Screen is Broken.

Product name and I'd are  22-3100na, N8W37EU.

How can I fix it or where can I get a replaceable screen and at what cost?

Thanks

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-13-2019 03:47 AM

HP Recommended

Yes - You can replace the raw panel and it's not that difficult on that model.

You'll need to call HP in your country and provide them the model / serial number. They'll quote you on a replacement raw panel. You could pay to take it to an authorised HP repair company in your area, or you could have a crack at it yourself.

From memory, you'll need to take off the back cover, EMI plate, speakers, webcam, unplug LVDS cable from mainboard, Webcam cable from mainboard, Backlight cable from Panel & mainboard, take out all the screws securing the panel to the front plastic bezel, then take off the left & right brackets from the panel & the LVDS cable from the panel. Reverse the process to re-install. You'll need to get a back light cable with the new panel, as there's no guarantee it'll be the same brand as the broken one, and they all use different back light cables (Samsung, LG and BOE)

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1 REPLY 1

‎11-13-2019 03:47 AM

HP Recommended

Yes - You can replace the raw panel and it's not that difficult on that model.

You'll need to call HP in your country and provide them the model / serial number. They'll quote you on a replacement raw panel. You could pay to take it to an authorised HP repair company in your area, or you could have a crack at it yourself.

From memory, you'll need to take off the back cover, EMI plate, speakers, webcam, unplug LVDS cable from mainboard, Webcam cable from mainboard, Backlight cable from Panel & mainboard, take out all the screws securing the panel to the front plastic bezel, then take off the left & right brackets from the panel & the LVDS cable from the panel. Reverse the process to re-install. You'll need to get a back light cable with the new panel, as there's no guarantee it'll be the same brand as the broken one, and they all use different back light cables (Samsung, LG and BOE)

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