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‎11-29-2017 06:44 PM

HP Recommended
Product: HP Slimline s5704Y
Operating System: Microsoft Windows 10 (32-bit)

Hi - Does anyone know how to replace the video adapter on an HP slimline S5704y

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-29-2017 08:23 PM

HP Recommended

@KenSayers, welcome to the forum.

 

Here is the Motherboard Specifications page for the computer.  There is no PCIe x16 slot on the motherboard for a video card.  Therefore, you won't be able to replace the video adapter.  If the Integrated Video is not working you can buy a USB video adapter.  I suggest contacting StarTech's Tech Support using their Chat Live for help with choosing the best adapter for your needs.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!

View solution in original post

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2 REPLIES 2

‎11-29-2017 08:23 PM

HP Recommended

@KenSayers, welcome to the forum.

 

Here is the Motherboard Specifications page for the computer.  There is no PCIe x16 slot on the motherboard for a video card.  Therefore, you won't be able to replace the video adapter.  If the Integrated Video is not working you can buy a USB video adapter.  I suggest contacting StarTech's Tech Support using their Chat Live for help with choosing the best adapter for your needs.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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‎11-30-2017 06:29 AM

HP Recommended
Thank you for the prompt response, I will contact StarTech’s support.
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