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- HP Community
- Desktops
- Desktop Video, Display and Touch
- Response time 1 ms (Level 5 - fastest) - doesn't work

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05-16-2018 03:11 AM
When I set my monitor to the fastest response time. he simply has a ghost. 1ms not work. Is it a problem on the monitor?
I tested with another monitor 1ms, and I did not have that problem. tested with hdmi and displayport cables. monitor omen only supports to play response time level 1,2,3,4. Level 5 - ghost.
05-17-2018 07:26 AM
Welcome to HP Forums,
This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂
As I understand, you're having issues with monitor,
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
Could you share the pictures of the Monitor?
When was the last time it worked fine?
Were there any hardware/software changes?
What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824
(Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
Could you elaborate the issue more?
Once I have the information, I'll help you with the troubleshooting steps 🙂
Keep me posted,
Cheers 🙂