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‎01-24-2019 01:31 PM

HP Recommended
Product: Pavilion 500PC
Operating System: Microsoft Windows 10 (32-bit)

THe background color on my screen has been changed to black. How do I get it back to its origanl color - White i presume.Thank you.

 

 

 

 

1 REPLY 1

‎01-27-2019 04:12 PM

HP Recommended

@chipland
Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • When was the last time it worked fine?
  • Have you tried with an external monitor?
  • Have you made any hardware/software changes?
  • Have you tried any troubleshooting steps?
  • Have you checked if the screen flickers in the Bios?

While you respond to that, let's try these steps: 

  1. Turn on your notebook, as it is starting press the  F10 button repeatedly
  2. If you don’t have an alternate monitor, I recommend checking if the issue appears on the BIOS screen (restart the computer and tap on F10 to access BIOS) 
  3. This would confirm if it's either a hardware failure.

Hope this helps! Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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