Screen Keeps going to sleep after every couple of minutes

[dbl79]

I've adjusted all the power settings, changed the screen saver to none, and my HP pavilion still goes to sleep or suspends every time I haven't touched it for a couple of minutes.

[REO51ST]

Welcome to the HP Support Community  @dbl79 

To better assist you, the members will need the exact model number or product number of your laptop, desktop or printer???

HP Notebook PCs - How Do I Find My Product Name or Number?

https://support.hp.com/us-en/document/c00033108

HP Desktop PCs - How Do I Find My Model Number or Product Number?

https://support.hp.com/us-en/document/bph07555

HP Printers - How Do I Find My Printer's Product Name or Number?

https://support.hp.com/us-en/document/c03770424

REO

PLEASE DO NOT POST ANY SERIAL NUMBERS

[dbl79]

My product name and number are:

   Product name:HP Pavilion Notebook
   Product number:M1Y24UA#ABA

The screen saver setting is set to "none"

The Power & sleep settings are:

  Screen:

    - On battery power, turn off after 5 minutes

    - When plugged in, turn off after 20 minutes

Sleep

    - On battery power, Pc goes to sleep after 20 minutes

    - When plugged in, Pc goes to sleep after 5 hours

Note that the laptop is almost always plugged in, and it still goes to sleep after every couple of minutes.

[REO51ST · Accepted solution]

@dbl79 

Install:

HP Notebook System BIOS Update (Intel Processors) Update:

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-pavilion-15-ab200-notebook-pc-series-t...

Reboot:

REO