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‎08-26-2021 06:41 AM

HP Recommended
Product: Touchsmart 320
Operating System: Microsoft Windows 7 (64-bit)

I have an old Windows Hp Touchsmart 320pc, Model No. 320-1030. The screen bleeds when I turn it on. I have a video of it doing so.Screenshot_20210826-073428_Gallery.jpg I believe it's the graphics card that's going out, I'm not sure. If so, what graphics card is compatible with my pc?   I know Windows 7 is obsolete, I would like to use it as a back-up pc for emergencies. Any information that can be provided is greatly appreciated. Thank you in advance.

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2 REPLIES 2

‎08-28-2021 10:37 AM

HP Recommended

@spartan0324 -- is this your computer: HP TouchSmart 320-1030 Desktop PC Product Specifications | HP® Customer Support

 

On that page, I see:

 

Video graphics
+ Integrated Graphics: AMD integrated graphics (DX11)
* Integrated video is not available if a graphics card is installed.

and it gives a list of Radeon graphic cards that are compatible.

 

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‎08-29-2021 04:11 PM

HP Recommended

It's the graphics card that's going out. I appreciate your assistance on this matter. Hopefully, when I catch up with life, I could order a graphics card and replace it. Thanks again.

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