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brunel1
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Screen damage

HP Recommended
HP 24-dp0004na
Microsoft Windows 10 (64-bit)

Hello, I attempted to replace the SSD in my HP 24-dp0004na and the result was a cracked screen and a PC that gives a black screen when turned on. Its an internal crack. Can this be repaired, and how much might it cost? Thanks.Untitled 2.jpgUntitled 4.jpg

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WAWood
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HP Recommended

@brunel1 

We are not able, or permitted, to provide any repair estimates or equipment prices.

For this information, you would need to contact an HP Repair or Service Center.

Since you live outside the U.S., here is a link to HP Service Centers, by Country/Region: https://support.hp.com/us-en/service-center

If that link does not provide you sufficient information, then use the main HP link:
https://support.hp.com/us-en/contact-hp?openCLC=true

I've found those links to be unreliable if you're using Win10 and the new Edge Browser; so if you are, you need to use something else, like FireFox.

Good Luck

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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