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- HP Community
- Desktops
- Desktop Video, Display and Touch
- Screen flickering, blinking at sometimes

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04-01-2025 08:20 AM
Whenever I open camera, google meet, whatsapp video calls, any websites which contains video access... It automatically starts flickering, blinking, and full blank screen for a moment. Then i need to press close or alt + f4 to get that down
04-03-2025 06:48 AM - edited 04-03-2025 06:49 AM
@Rupesh619, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
Your HP 15.6 inch Laptop PC 15-d5000 (4V9Y1AV) experiencing screen flickering and blanking out when using the camera or video-related applications is likely due to one of the following issues:
Possible Causes & Solutions
Check for Driver Issues
Your display and camera drivers might be outdated or corrupted.
- Update Display Drivers:
- Open Device Manager (Press Win + X → Select Device Manager).
- Expand Display adapters and right-click your graphics driver (Intel/AMD/NVIDIA).
- Click Update driver → Search automatically for drivers.
- If the issue persists, right-click and choose Uninstall device, then restart the laptop. Windows will reinstall the driver automatically.
- Update Camera Driver:
- In Device Manager, expand Imaging Devices or Cameras.
- Right-click the camera driver and select Update driver.
- If updating doesn’t work, Uninstall device and restart the PC.
Check for Windows Updates
- Go to Settings → Windows Update and check for updates.
- Install any pending updates, especially for drivers and system stability.
Disable Hardware Acceleration (For Chrome, Edge, WhatsApp, etc.)
- In Google Chrome:
- Open Chrome → Click ⋮ (3 dots menu) → Settings.
- Go to System → Turn off Use hardware acceleration when available.
- Restart Chrome.
- For Microsoft Edge & WhatsApp Web, disable hardware acceleration in their settings too.
Adjust Graphics Settings
- Go to Settings → System → Display → Graphics settings.
- Under Choose an app to set preference, add Google Meet/Chrome/WhatsApp and set them to Power Saving mode.
Check Power Settings
- Open Control Panel → Power Options.
- Set to High Performance instead of Power Saver.
Run Hardware Diagnostics
HP laptops have built-in hardware diagnostics:
- Shut down your laptop.
- Turn it on and immediately press F2 repeatedly until the HP Hardware Diagnostics menu appears.
- Run a System Test and check for display-related errors.
Test in Safe Mode
- Restart the laptop in Safe Mode (Shift + Restart → Troubleshoot → Advanced Options → Startup Settings → Enable Safe Mode).
- Try opening a camera app. If no flickering happens, a third-party driver might be causing the issue.
Perform a Clean Boot
- Open Run (Win + R), type msconfig, and press Enter.
- Go to the Services tab → Check Hide all Microsoft services → Click Disable all.
- Go to the Startup tab → Open Task Manager → Disable unnecessary startup apps.
- Restart and check if the issue persists.
Check for BIOS/Firmware Updates
Visit HP Support → Enter your laptop model → Download and install any available BIOS or firmware updates.
I hope this helps.
Take care and have a good day.
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Max3Aj
HP Support