Screen flickering, blinking at sometimes

[Rupesh619]

Whenever I open camera, google meet, whatsapp video calls, any websites which contains video access... It automatically starts flickering, blinking, and full blank screen for a moment. Then i need to press close or alt + f4 to get that down

[Max3Aj]

@Rupesh619, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
Your HP 15.6 inch Laptop PC 15-d5000 (4V9Y1AV) experiencing screen flickering and blanking out when using the camera or video-related applications is likely due to one of the following issues:

Possible Causes & Solutions

Check for Driver Issues

Your display and camera drivers might be outdated or corrupted.

• Update Display Drivers:

1. Open Device Manager (Press Win + X → Select Device Manager).
2. Expand Display adapters and right-click your graphics driver (Intel/AMD/NVIDIA).
3. Click Update driver → Search automatically for drivers.
4. If the issue persists, right-click and choose Uninstall device, then restart the laptop. Windows will reinstall the driver automatically.

• Update Camera Driver:

1. In Device Manager, expand Imaging Devices or Cameras.
2. Right-click the camera driver and select Update driver.
3. If updating doesn’t work, Uninstall device and restart the PC.

Check for Windows Updates

1. Go to Settings → Windows Update and check for updates.
2. Install any pending updates, especially for drivers and system stability.

Disable Hardware Acceleration (For Chrome, Edge, WhatsApp, etc.)

• In Google Chrome:

1. Open Chrome → Click ⋮ (3 dots menu) → Settings.
2. Go to System → Turn off Use hardware acceleration when available.
3. Restart Chrome.

• For Microsoft Edge & WhatsApp Web, disable hardware acceleration in their settings too.

Adjust Graphics Settings

• Go to Settings → System → Display → Graphics settings.
• Under Choose an app to set preference, add Google Meet/Chrome/WhatsApp and set them to Power Saving mode.

Check Power Settings

• Open Control Panel → Power Options.
• Set to High Performance instead of Power Saver.

Run Hardware Diagnostics

HP laptops have built-in hardware diagnostics:

1. Shut down your laptop.
2. Turn it on and immediately press F2 repeatedly until the HP Hardware Diagnostics menu appears.
3. Run a System Test and check for display-related errors.

Test in Safe Mode

• Restart the laptop in Safe Mode (Shift + Restart → Troubleshoot → Advanced Options → Startup Settings → Enable Safe Mode).
• Try opening a camera app. If no flickering happens, a third-party driver might be causing the issue.

Perform a Clean Boot

• Open Run (Win + R), type msconfig, and press Enter.
• Go to the Services tab → Check Hide all Microsoft services → Click Disable all.
• Go to the Startup tab → Open Task Manager → Disable unnecessary startup apps.
• Restart and check if the issue persists.

Check for BIOS/Firmware Updates

Visit HP Support → Enter your laptop model → Download and install any available BIOS or firmware updates.
 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support