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HP Recommended
HP ENVY Laptop - 13-ba0000nx
Microsoft Windows 10 (64-bit)

My screen keeps flickering and I cant type anything on it. It might be a graphics issue, I don't know much about it. The taskbar resets everytime it's flickers and the cursor will be in "loading" symbol. Il attah some pictures. The red color you see in the background is my accent color I set on my pc.

1000138202.jpg

1000138204.jpg

  

I tried restarting, it didn't work. If I unplug it the blue screen with " 😞 Your pc has ran into a problem." Can anybody help me fix this?

1 REPLY 1
HP Recommended

Hi @Eljo4444,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

I can understand how frustrating and disruptive it must be to deal with constant screen flickering and not being able to use your PC properly. Let’s work together to figure this out!

 

Several factors can cause your laptop screen to flicker:
 

1. Incompatible applications

Some applications may conflict with your system’s display settings, causing screen flickering. To determine if this is the case:

  1. Open Task Manager (Ctrl + Alt + Del)
  2. Observe if the flickering continues while Task Manager is open
  3. If everything except Task Manager flickers, an incompatible app is likely the culprit

2. Outdated display drivers

Outdated or corrupted display drivers are a common cause of screen flickering. Keeping your driver software up-to-date is crucial for optimal performance.

3. Loose or damaged internal connections

Physical damage or loose internal connections can cause screen flickering, especially if the issue occurs when you move your laptop screen. Examining the display cable can help determine if it needs to be replaced or serviced.

4. Refresh rate issues

An incorrect refresh rate setting, particularly when using an external monitor, can cause what appears to be screen flickering.

5. Hardware problems

In some cases, hardware issues such as a failing graphics card or damaged screen can cause flickering. Additionally, a failing graphics driver can also cause flickering and should be checked.

 

Click here for the troubleshooting steps. 

 

Hope this helps! Keep me posted for further assistance

 

Please mark this post as Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.