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- HP Community
- Desktops
- Desktop Video, Display and Touch
- Screen is cracked
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10-10-2022 08:00 PM - edited 10-10-2022 08:02 PM
A parts list for your AIO is here
https://partsurfer.hp.com/partsurfer/?searchtext=268X3EA&searchby=product
Unfortunately, the screen is not listed.
You will have to disassembly the system
Look for both an HP part number and a manufacturer part number / name LG or Samsung
An hp part number ends in -xxx something like this for example
An LG or Samsung might be
Depending on budget a TV set works fine
Use an HDMI cable to a TV set or cheap used monitor. I have obtained used 2k (HD) monitors for under $20 usd
One can install the free splashtop on the AIO and use a smartphone or tablet to access the AIO.
Check warranty https://support.hp.com/us-en/checkwarranty
Get an estimate
1) Click on this link -
https://support.hp.com/us-en/contact-hp
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
6) Fill the web form and proceed further.
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