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HP Recommended
HP All-in-One - 24-df0064na
Microsoft Windows 10 (64-bit)

The screen is cracked,where can I fix it?

1 REPLY 1
HP Recommended

A parts list for your AIO is here

https://partsurfer.hp.com/partsurfer/?searchtext=268X3EA&searchby=product

 

Unfortunately, the screen is not listed.

 

You will have to disassembly the system

Look for both an HP part number and a manufacturer part number / name LG or Samsung 

An hp part number ends in -xxx something like this for example

An LG or Samsung might be 

 

Depending on budget a TV set works fine

Use an HDMI cable to a TV set or cheap used monitor.  I have obtained used 2k (HD) monitors for under $20 usd

One can install the free splashtop on the AIO and use a smartphone or tablet to access the AIO.

 

Check warranty https://support.hp.com/us-en/checkwarranty

 

Get an estimate

1) Click on this link -
https://support.hp.com/us-en/contact-hp
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
6) Fill the web form and proceed further.

 

 


I am a retired Principal Analyst, and a community volunteer.
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.