-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Video, Display and Touch
- Screen is flickers sometimes and have a shadow in bottom of ...

Create an account on the HP Community to personalize your profile and ask a question
07-25-2023 08:10 AM
I think it's a backlight problem. In 2 places, 1st - bottom middle, 2nd - bottom right, the screen flickers from the bottom middle randomly and I think it's a backlight problem. Today then entire screen got stuck, the lower half portion turned partially white, and a static voice was coming so I had to switch off the laptop by pressing the power button for a while.
07-26-2023 04:11 PM
Welcome to the HP support community.
I understand that you getting display issues on the notebook, I am glad to assist you.
If you haven't, Please try an alternate monitor to understand if this is either a hardware or a software failure,
if the issue does not appear on the alternate monitor, you may need to replace the display assembly on your computer,
if the issue appears on the alternate monitor/TV as well, re-install the graphics card drivers & update it from the official HP Website: Click here
If you don’t have an alternate monitor, I recommend checking if the issue appears on the BIOS screen (restart the computer and tap on F10 to access BIOS)
If the issue does not appear in BIOS, reinstall the graphics card drivers & update BIOS using the above link,
If it does, you may need to replace the LCD/Repair the computer:
Keep me posted.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
07-26-2023 10:31 PM
Well, that's how it is if you can see the difference, I think I can't see the black shadow on Bio screen coz it's background is blue and the brightness is also a little high. But I'm not sure, It may not be there or just my Imagination
Normal Img
Bios Img
07-30-2023 01:23 PM
Connect an external monitor and check if the issues persist.
Sandytechy20
I am an HP Employee