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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Video, Display and Touch
- Re: Screen is messed up.

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11-02-2020 04:27 PM
Hello. One day I was surfing on the web and then my screen decides to show me a red screen mixed with some white. I decided to boot it up one day and huzzah! Still messed up but wayyyy better. I had to pull out the old monitor to see what was going on. That was how horrible it used to be. Can anyone figure out how to fix this? Note:Green line has been there for a year. Also, I tried doing online support but when it sees I don’t have a warranty it doesn’t give me an agent. Is that how it works. If you don’t pay you don’t get help? That’s pretty horrible if you ask me.
11-03-2020 11:34 AM
hi
if you can connect a screen in HDMI and it works, it will certainly need a repair.
it can be quite expensive, try to find a specialist to quote
Try what is indicated here:
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