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HP Recommended
HP All in One 20-c012
Microsoft Windows 10 (64-bit)

Hello. One day I was surfing on the web and then my screen decides to show me a red screen mixed with some white. I decided to boot it up one day and huzzah! Still messed up but wayyyy better. I had to pull out the old monitor to see what was going on. That was how horrible it used to be. Can anyone figure out how to fix this? Note:Green line has been there for a year. Also, I tried doing online support but when it sees I don’t have a warranty it doesn’t give me an agent. Is that how it works. If you don’t pay you don’t get help? That’s pretty horrible if you ask me.

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2 REPLIES 2
HP Recommended

image.jpg

Another photo to show how horrible it is

HP Recommended

hi

https://support.hp.com/us-en/product/hp-20-c000-all-in-one-desktop-pc-series/10734600/model/13851037...

 

if you can connect a screen in HDMI and it works, it will certainly need a repair.
it can be quite expensive, try to find a specialist to quote
Try what is indicated here:

https://support.hp.com/us-en/product/hp-20-c000-all-in-one-desktop-pc-series/10734600/document/c0188...

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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