• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended
23-q141in
Microsoft Windows 10 (64-bit)

Hello

 

I am finding it impossible to get any after warranty support for my hp all in one in chennai/India.

I want to replace my screen as it has developed a line and behaves erratically. Otherwise the pc is all fine.

 

Model: 23q141in
System ID: 2B45
Product ID: N4R49AA#ACJ
 
How do i find the part details or order a replacement?
 
Thanks
Raajesh
1 REPLY 1
HP Recommended

take it to a repair shop

or (this is what your shop does and knows)

remove it the LCD actual

and read the words  on the REAR of naked panel, and p/n on the rear

then  google for that PN  or on ebay

if the panel is not in google this, HP parts surfer for you PC, then there is none at HP.

 

all shops know what to do, let them?

NO warranty answers by me.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.