• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎03-18-2023 02:56 PM

HP Recommended
Product: HP Pavilion x360 - 15-cr0053wm

Hi! So I need to buy a replacement screen for my laptop and wanted to go in store to buy it, where can I find one for this laptop and does it need to have the specific numbers and letters as the product name. Thanks.

Category:
1 REPLY 1

‎03-19-2023 06:29 PM

HP Recommended

@Jack665 

 

The specs of your machine is

 

               https://support.hp.com/au-en/document/c06057257

 

It uses  15.6-inch diagonal FHD (39) IPS micro-edge WLED-backlit multitouch-enabled edge-to-edge glass (1920 x 1080) part # L20825-001 which is N/A from HP Parts Store.

 

I don't think normal shops stock it therefor you can't simply walk in and buy. You have to use part # to search elsewhere, specially eBay. For example

 

                  https://www.ebay.com/itm/392995829736

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.