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TroubleSniper
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Screen won’t display after BIOS default was set

HP Recommended
Envy H8 1559
Microsoft Windows 10 (64-bit)

I ended up having this problem while trying to fix ANOTHER problem (that one was concerning the wifi card which couldn’t detect the wifi network). 

 

While  trying to fix the internet problem I used the HP virtual assistant to help me. The bot told me all the possible fix and none of them worked. After 30 minutes of troubleshooting with the virtual assistant it told me to try and reset the BIOS to the default setting. 

 

Following the steps provided by the bot, I opened the BIOS, found the option called « Reset to Default and Exit » or something similar, pressed YES. 

 

Then, the computer screen went black and I heard a beeping sound (6 short beeps) for a while and then nothing, the computer was on (I’m saying this because I heard the fan and from the LED on the power button) but nothing on the screen appeared. I tried shutting it down and rebooting it but nothing showed up... also tried to re-open the BIOS without any success. 

 

Note te the fact that I have some added hardware to my PC, more importantly a gaming graphic card.

 

In hopes of having image again haha (and maybe fixing my wifi card, but that’s another problem).

 

 

 

 

 

 

1 REPLY 1
KrazyToad
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@TroubleSniper

 


Welcome to HP Community

 

I have gone through your Post and would like to help

 

I suggest you perform a BIOS Recovery. Link: https://support.hp.com/in-en/document/c04126730

 

Keep me posted

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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