• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
HP Recommended
Microsoft Windows 11

I had an older Dell computer that crashed.  Went to Best Buy and purchased an HP Envy PC #TPE01-3000i (4M0M1AV).

With the Dell, I had a single video display output that with to a docking station thru an A/B switch so that I can have my work laptop plugged in and switchover and back as needed, utilizing both monitors without any issues (both computers share the monitors).

 

With the HP system, it doesn't register (work via) the switch or docking station.  I am forced to turn off one computer to use the other.

 

The back of the computer has an HDMI port and a VGA port, with various USB ports.  I don't see a 'display' port.

 

Any advise to get the switch/docking station setup to work would be greatly appreciated.

 

Thank you

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.