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HP Recommended
Pavilion All-in-One 24-xa0xxx
Microsoft Windows 11

Just noticed today what seems to be a permanent, thin line on the lower half of the monitor.  Almost looks like when you click and drag on a screen. Almost unnoticeable unless background colors change. All updates installed. I'm afraid this might be a problem with the monitor itself and nothing to do with display inputs etc. Is this a known defect with this monitor? Computer is only a year old.

1 REPLY 1
HP Recommended

@Peter1985 --  Is this a known defect with this monitor?

 

Probably not, but there probably are very few people on this discussion forum who are likely to have the same monitor.  So, you probably will not get a good answer.

 

A solid-line indicates some problem with the monitor, or the computer's video circuits.

 

Computer is only a year old.

 

If it is less than 12 months old, contact HP Support, to open a "case" to exercise the HP Warranty, to get it repaired/replaced at HP's expense.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.