-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Video, Display and Touch
- So uhh can I fix this?

Create an account on the HP Community to personalize your profile and ask a question
11-18-2024 11:56 AM
Hi @Emarld
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to assist you.
I see that you are facing an issue with your HP product.
To understand the issue and help you, please share the details listed below:
Note: Do not share any of your personal information such as serial number, phone number, email ID, etc., on your public post.
- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).
- Error messages (if any) on the unit.
- When was the last time it was working fine?
- Were there any changes made to your PC recently?
Could you please elaborate the issue in detail?
Take care and have a great day ahead!
-Regards
Raj-HP Support
Raj2111
I am an HP Employee
11-25-2024 03:25 PM
@Emarld I noticed that my colleague shared the steps in response to your DM, hence I'm sharing it here again to benefit the community as well:
Please follow this document, click here
Kindly go through the steps recommended in the above link and let me know how it goes!
I'd love to see this through and ensure its all sorted.
Regards,
Riddle_Decipher
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.